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Transport Intelligence • TR-04

Driver Monitoring System (DMS)

Detect fatigue and distraction while the driver is still on the road.

Scope

What the engagement covers.

Fatigue and phone use precede a large share of severe collisions. In-cab monitoring detects both and intervenes at the moment of risk rather than in a later report.

Included capabilities

  • Fatigue detection through eye closure, blink rate and head pose
  • Distraction detection including phone use, smoking and looking away
  • Immediate in-cab audible and haptic intervention
  • Escalation to control room for repeated or severe events
  • Privacy-conscious configuration with defined retention and access rules

Outputs and deliverables

  • DMS installation and calibration records
  • Detection threshold and escalation configuration
  • Driver privacy notice and retention rules
  • Event trend and intervention reporting
Workflow

How it is delivered, step by step.

Each step has an owner, an entry condition and an artefact that has to exist before the next step begins.

01FitIn-cab camera installation and per-driver calibration.
02TuneThresholds set to catch real risk without alarm fatigue.
03ConsultDriver briefing on purpose, footage access and retention.
04InterveneIn-cab alerting with control room escalation rules.
05ReviewEvent review workflow and coaching linkage.
Use cases

Where this is typically applied.

Use case 01

Long-haul and night operations with fatigue exposure

Use case 02

Fleets carrying hazardous or high-value loads

Use case 03

Operators required to evidence fatigue management

Delivery model

The operating pattern for Transport Intelligence.

The same delivery discipline applies across every capability in this line, so combined engagements stay coherent.

Baseline
Fleet profile, incident history, fuel variance and route patterns.
Fit
On-board units, cameras, sensors and calibration per vehicle class.
Tune
Event thresholds, scoring weights and false-positive reduction.
Engage
Driver coaching cycle, league tables and supervisor routines.
Sustain
Monthly review, refresher coaching and continuous threshold tuning.

Integration

  • ERP, TMS and payroll for trip, cost and incentive data.
  • Maintenance systems for fault codes and service scheduling.
  • HR and training records so coaching outcomes are recorded against the driver.
  • Customer portals for delivery visibility where contracts require it.

Engagement approach

The programme is only credible if drivers see it as coaching rather than surveillance, so rollout includes driver briefings, an agreed scoring model and a defined appeals path.